Module 4: Other key issues to be addressed in creating an enabling legal and regulatory framework to encourage internet use for business development

IV. Promoting public-private partnerships

Authentic partnership with the private sector is the key to developing effective e-business policies for SMEs.

In public-private partnerships, there is a recognition that the government’s primary role in ICT development is to provide an enabling policy, legal and regulatory environment that levels the playing field and allows the private sector to take the lead.

Therefore, while public authorities play a crucial role in promoting the adoption of the Internet for business purposes, it is important to note that ultimately, the private sector is better positioned and qualified to undertake implementations.

Initiatives and projects to develop the ICT sector will have a higher chance of success and sustainability if these are market-led, rather than government-led. The private sector should provide leadership through investments, capitals and other resources.

Market forces alone, however, cannot guarantee the full development of an inclusive Information Society. As noted previously, for example, the objective of ensuring free and fair competition may be thwarted by large or dominant players in the market. Programmes to promote access to ICT, particularly in rural and remote areas, may fail if the private sector does not feel ready or inclined to invest in places where there is little profit to be made.

The government, therefore, must remain vigilant in its role of verifying that, at any time, implementation is proceeding consistently with its policy objectives. As an enabler, its involvement in the markets should be predictable, developmental, transparent and efficient. Regulation, where necessary, should promote a level playing field and should not hinder companies from competing in free and fair markets. It is equally critical to ensure that public-private partnerships should not compromise the independence and impartiality of the public authorities.

It is therefore important that the partners – both private and public – are in agreement, or at least are aware, of the overall goals of government and its ICT programmes, and that there is a good understanding of their respective roles.