Interpersonal and Soft Skills

General Service Development Programme (GSDP) Module 2: Work Effectiveness, Teamwork, Ethics and Integrity REVISED

Duration: 3 days
Training dates: 12 – 14 May 2008
Venue: ESCAP Learning Centre, 3 rd floor of UNCC
Facilitator: Ms. Beth Fisher-Yoshida and Ms. Nisa Attanandana
Target Audience: GS staff who have completed part I of the programme

Objectives: At the conclusion of the training, participants will be able to:

• •	Demonstrate communications and work-management skills Employ practical skills for effectively managing relationships with supervisors, colleagues, and clients.

Topics to be covered:

• • •

Work management skills Teamwork and cooperation Client orientation and satisfaction

Contact person: Ms. Sylvia Raabe, extension no. 1964