Managerial and Leadership Development

Supervisory Skills Training Follow-Up - Managing Upwards

Duration: 1/2 day
Training dates and time: 22 May 2008 and 13 November 2008, 1 p.m. - 4 p.m.
Venue: ESCAP Learning Centre, 3 rd floor of UNCC
Facilitator: Ms. Anna Harper
Target audience: Staff members who have completed the Supervisory Skills Foundation Training

Objectives:

• Explore the beliefs around power and respect that affect the way you manage and communicate upwards • Recognize the dynamics of authority within a cultural and organizational context that may affect manager-subordinate communication • Understand both your and your manager’s strengths, weaknesses, and motivations and their interplay • Frame your ideas and request with your boss’ expectations, style and needs in mind • Offer feedback in a way that helps managers listen and understand • Communicate in a way that develops and maintains a relationship of mutual trust and respect

Contact person: Ms. Sylvia Raabe, extension no. 1964