The Administrative Services Division provides administrative services to support the work of substantive divisions of UNESCAP within the framework of the system-wide administrative instructions and guidelines set by the Organization.

Protocol Office

The Protocol Office liases with the concerned Thai government offices and embassies in Bangkok in order to facilitate and accomplish the process of fulfilling the privileges and immunities of international staff members of UNESCAP, including their family members, where applicable, in the following major areas: (a) obtaining stay permits and re-entry visas for Thailand; (b) importation of duty-free goods for official use, including the related customs clearance; (c) obtaining other diplomatic privileges and immunities; and (d) securing entry visas to various countries for staff undertaking official missions.

Conference Services Section

The Conference Services Section (CSS) provides meeting services and facilities including linguistic, technical support and other complementary services relating to security, building operation and catering, for both UNESCAP and outside conferences and meetings. It handles the whole document flow, from the editing and translation of manuscripts to the reproduction and distribution of the final versions. Translation as well as in-session interpretation services are offered in four official languages of the United Nations (Chinese, English, French and Russian). The services of its language staff are regularly sought by other United Nations agencies and international organizations for world summits as well as regional gatherings.

More specifically, the Conference Management Unit (CMU) manages and operates the United Nations Conference Centre (UNCC). It compiles and updates the calendar of meetings of the UNESCAP secretariat and actively promotes the use of UNCC on a cost-reimbursement basis by outside organizers, who are provided with all the necessary conference equipment and services, including conference rooms and technical support, exhibition space and catering, office equipment and telecommunication facilities. CMU also provides mail operations and messenger services for the UNESCAP secretariat. For information on standard rates for using UNCC conference rooms, please contact CMU, through telephone numbers (662)288-2571, (662)288-1174 or (661)829-7812, fax numbers (662)288-3022 or (662)288-3077, or email address escap-conference-services@un.org

To learn more about Conference Services Section, please visit our web site http://www.unescap.org/uncc/

Central Support Services Section

The Central Support Services Section (CSSS) provides the following services and support:

The Facilities Management Unit maintains and operates the buildings, their infrastructure and the basic services required to keep the buildings functional on a day-to-day basis in addition to providing office equipment, office supplies, furnishings, offsite storage and maintenance of the organization’s inventories.

To learn more about FMU, please visit our web site http://www.unescap.org/fmu

The Procurement Unit facilitates the purchasing of goods and services for the secretariat and some agencies using well-established public procurement principles. It also arranges the travel of staff members and others serving the United Nations.

The Technical Services Unit and the Software Services Unit provide information and communications technology (ICT) systems support and maintenance to the UNESCAP secretariat and other agencies of the United Nations in Thailand. We create and maintain a technological plan that directs technological infrastructure growth towards the objective of satisfying strategic information flows, supporting administrative processes and decision-making and providing for the capture, storage and dissemination of vital information within UNESCAP as well as regionally and globally. We have introduced a large number of electronic document workflow, storage and archival systems which need the secured flow of data both within the local area and over the wide area domains. The prime objective is to ensure that the information and knowledge management goals of the organization are fully supported by a comprehensive ICT plan and an adequate and evolving set of emergent technologies.

Financial Services Section

The Financial Services Section (FSS) provides accounting services to support the programme of work. The section is divided into five areas: Central Accounts, Payroll and Allowances, Technical Cooperation Trust Funds, Vendor and Travel Claims and Treasury. Moneys are received by FSS and disbursements can be arranged in the currency of any member State. Payments are processed for vendors, participants and other organizations as well as staff members. Financial reports are prepared for submission to United Nations Headquarters in New York and to donors for Technical Cooperation Trust Funds. FSS also provides accounting services to some other United Nations agency offices in Bangkok on a cooperative basis.

Human Resources Management Section

The mission of the Human Resources Management Section (HRMS) is to support the Secretary-General of the United Nations and the Executive Secretary of UNESCAP in addressing human resources challenges. HRMS has four main areas of work, as follows:

- The Recruitment and Placement Unit implements the internal mobility, placement and promotion system; recruitment of staff, project personnel and consultants; and administration of the internship programme. Interested candidates can now open a "My UN" account by logging on through http://galaxy.un.org, where they can view vacancies available in the entire United Nations system and submit applications, as well as monitor their application.

- The Personnel Administration Unit administers the staff rules and regulations.

- The Staff Development and Training Unit designs and implements development and learning programmes to strengthen and enhance human resources capacity for the future in the context of core organizational and managerial competencies as follows:

Core values: integrity, professionalism and respect for diversity and gender;
Core competencies: communication, teamwork, planning and organizing, accountability, creativity, client orientation, commitment to continuous learning and technological awareness;
Managerial competencies: leadership, vision, empowering others, building trust, managing performance and judgement/decision-making.

The United Nations Medical Service provides clinical services, preventive medical care and health promotion to all United Nations staff members and their dependents residing in Thailand.

Security and Safety Section

The United Nations Security and Safety Section provides preventative, physical and advisory security services to the organization and its staff members. The Section is responsible for controlling all access to the United Nations premises as well as ensuring the safety of staff and visitors alike while at UNESCAP. The Section liases with international and local authorities/bodies concerning security and safety issues of United Nations personnel in Thailand.